Privacy Policy

Effective Date: 2025

This Privacy Policy is published by Dokan Wholesale, as listed in the app's Google Play Store page. This policy explains how our app, Aswaq Al Rasheed, collects, uses, and shares user data. By using the app, you agree to the terms of this policy. You can access the app listing on Google Play here: https://play.google.com/store/apps/details?id=com.itsquad.dokanjomla&pli=1.

1. Entity Information

• Company Name: Dokan Wholesale (or related entity as displayed on the Google Play Store listing).
• For inquiries or questions related to this Privacy Policy, contact us at:
  • Email: info@itsquad-bs.com
  • Contact Form: https://itsquad-bs.com/#sc_contact

2. Scope of Privacy Policy

This Privacy Policy is:

• Linked on the app's store listing page in Google Play Console.
• Accessible within the app itself.
• Non-editable, publicly accessible, and hosted on an active, non-geofenced URL.
• Viewable on standard browsers without requiring special plug-ins.

3. Data Access, Collection, Usage, and Sharing

3.1 Types of Data Collected

We may access, collect, use, and share the following types of personal and sensitive user data:

• Personal Information: Name, email address, contact details.
• Device Information: Device ID, operating system, and other diagnostic data.
• Usage Data: Information on how you use the app.
• Location Data: If applicable, precise or approximate location data with your consent.

3.2 Data Usage

Your data may be used for the following purposes:

• To provide and maintain the app’s functionality.
• To improve app performance and user experience.
• To communicate with you, including customer support.
• To comply with legal and regulatory requirements.

3.3 Data Sharing

We may share your personal or sensitive data:

• With Third-Party Service Providers: For hosting, analytics, or app-related services.
• Legal Compliance: To comply with a legal obligation or protect the rights of the company, users, or others.

We do not sell or share your personal information with unauthorized third parties.

4. Data Security

We implement appropriate security measures to protect your personal and sensitive user data. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention and Deletion Policy

• Data Retention: We retain your personal and sensitive data only for as long as necessary to fulfill the purposes outlined in this policy.
• Data Deletion: You can request deletion of your data by contacting us at info@itsquad-bs.com.

6. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised "Effective Date." We encourage you to review this policy periodically.

7. Contact Us

If you have any questions or inquiries about this Privacy Policy or your personal data, you can reach us at:

• Privacy Contact Email: info@itsquad-bs.com
• Contact Form: https://itsquad-bs.com/#sc_contact